  Let me tell you a really weird story. Me and my family consume 3 five gallon water bottles a week. Since the water delivery company only delivers every 3 weeks, I can not store 9 bottles in my house and therefore must visit my local Publix to get the waterbottles. Obviously they charge me a deposit for every bottle. Well, we at times have 5 to 6 empty bottles in the house and I load the car up and take them to the store. Well lately I had been given a really hard time in returning them. I was told that I could only return as many as I was purchasing etc. Each and every time the "rules" became more and more difficult. Finally I had it, I asked for a manager and after a very long time he showed up. He explained to me that there had been a re occuring theft of water from his store. That they actually caught the guy on tape and he was stealing the water, pouring it out on the parking lot and then returning the empty bottles for the $6.00 each deposit fee. He said that since I clearly was not the gut then there would be no reason to suspect me and I could continue to return my bottles. Needless to say my husband is still a suspect, due to the gender issue. I told the manager that since the bottles were purchased there, then they should be able to be returned there also.
I did not appreciate being treated as a criminal and I suggested they move they're bottled water away from the front door therefore eliminating it being so easily stolen. After a couple of weeks I went back again with empty bottles. I was not given a hard time this time but they all knew whom I was.
I had loved the anonymous of my visits, and I did not appreciate being recognized. Well this bothered me so much that I emailed Publix and email sharing my concerns with they're policy of treating the water customers as potential criminals. The next day after my email. I got a message from the store manager that he wanted to talk. Then my husband spoke with the District Manager, whom said he would look into it. I did not immediately return the store managers message. We left the house to spend a afternoon shopping. When I got home, I noticed that the gate to our backyard was open, and I feared the Dog had gotten loose. Dog had not strayed, but I could not figure why the usually locked gate, was now open. When I got in there was a message from the store manager " I stopped by your hours" This freaked me out. Certainly I had included my address, they could have sent me an letter of apology, not a Stalking Publix Store Manager.
Then the phone rings again.....yep him again, luckily my husband answered. He kept on insisting that he wanted to shake our hands....He wanted to come to our house again.....Absolutely not said my husband. Anyway the whole moral of this story is......Do not dear to complain, in writing.....The manager may be a stalker....You would think that they hire managers that know not to trespass on customers homes. What a freaks experience......Oh I am shopping at Albertsons now on.... 
