  Tim Horton's Service Fuck it! Why? Because they don't have any. Now no disrespect to minorities, nor to the ones who I'm refering to in this post. If you know me, you know that I don't look at skin color for a second. Nor do I care about it! Here's my beef with Tim Horton's. They hire imigrants, "fresh off the boat" so to speak, yet they can't speak english.
This becomes a problem when you are ordering at the drive through. It's hard enough to understand somone who speaks perfect english through them, when you throw in a heavy accent, and a very bad understanding of the english language, you get 5 minute waits trying to explain that you want a bagel with cheese, and a double double! It gets down right aggravating when the person taking your order messes up, and then you have to sit there and explain what happened. Furthermore, I went in to Tim Horton's, 5 of them actually, complaining that my Stainless Steel Travel Mug that I bought off of them was broken.
It took untll the 5th one when I got someone who actually understood my problem, and that was three weeks ago. I left my number, and I'm still waiting to hear back from the manager. I've been back 2 times to no avail. Head office is getting a call from me tomorrow, and if you work at Tim Horton's head office, don't answer the phone because I'm going to let you have it!
Not about the inability of your employees to speak english, only about the cup. Let me clear something up, before you all start commenting about how I'm a prick. I have absolutly no problem with imigration, nor with any race of people who choose to move to our country.
My issue comes from the companies who hire these people, probably because they will work for minimum wage the longest, and throw them on the floor where they have to interact with people in order to do their job, yet they can't speak english, or they can, they just don't do it well. 
