  BB, If I was in Minneapolis right now, I would personally bring shots over to your work place. And it sounds like the woman you work with could use a few as well. Either that, or a sharp, quick bitch-slap to the head. I HATE PHONE COMPANIES. Turns out, after much screaming and crying on the phone to these people, I'm still not going to have a dial tone (let alone, high-speed internet) for another week. Dicks. 
